Primary Responsibilities:
· Provide build and operations engineering support for the virtual health solution hosting environments in AWS GovCloud.
· Support resolution of operational issues and employ best practice in troubleshooting and resolving tickets received from the user community.
· Support the scheduling and execution of pipeline build and deployment activities within the project cloud computing environments.
· Coordinate with Tiered engineering team and COTS vendor engineering, as required, to resolve build and operational tickets.
· Follow DHMSM established Change Management (CM) and Release Management (RM) practices.
· Contribute to the design and use of Infrastructure as Code (analyze, design, build, test, deploy, support) for large scale infrastructure implementations.
· Assist in the introduction of new capabilities, the enhancement, or troubleshooting of existing capabilities; Ability to understand/learn new technologies when encountered.
· Integrate commercial products with semi-custom developed solutions to meet functional requirements while working within the guidelines of the client’s infrastructure.
· Communicate with Product Team Owners, application development and integration teams, network teams, and application security teams.
· Work independently within a matrixed organization.
Required Qualifications:
· US Citizen with ability to obtain and maintain ADP1/IT1 Public Trust and complete Tier 5 background investigation. Federal Government requirement.
· Support 24/7 operations team, call back support as required.
Minimum Qualifications:
· **CANDIDATE MUST HAVE TIER 5 OR TOP SECRET CLEARANCE
· BS Degree and 7+ years of prior relevant experience.
· Experience with cloud infrastructure, architecture, and implementation
· AWS GovCloud Architect or DevOps certification
· Implementation experience with:
o AWS GovCloud services use, configuration, operational use (EC2, Lambda, EKS, ECS, etc)
o Large enterprise AWS Kubernetes (EKS) implementation experience
o Infrastructure as Code (IaC) design, deployment, migration, and sustainment (Terraform, Ansible, GitLab pipeline automation, etc)
o DevSecOps engr experience, service mgmt., container to cluster migration
o MongoDB
o Elasticache
o Linux (RHEL or Debian/Ubuntu)
o Windows Server (2016, 2019)
o Strong verbal and written communications skills, with an ability to communicate technical concepts.
o Demonstrated self-starter and team contributor with strong analytical and problem-solving skills.
o Understanding of software development (including testing) methodologies, and cross functional experience throughout various life-cycle phases.
Preferred Qualifications:
· Implementation Experience with:
o Twilio audio/video services, Twilio SMS text services, Pexip video
o SIP trunk integration
o Docker
o Git, GitLab (CI/CD pipeline)
o Scripting: BASH/shell, Python, or Golang (Go)
o OracleDB
o Atlassian Jira and Confluence, Remedy &/or ServiceNow queue administration
o Jump Cloud / KeyCloak OIDC
o HashiCorp applications (Packer, Terraform, Consul, Vault)
· Large scale infrastructure implementation and sustainment
· Cybersecurity issue resolution, STIG application