Working with an enterprise network architecture and engineering team supporting our Federal customer, the Network Engineering supports projects to upgrade, modernize and support the migration of a Wide Area Network (WAN) communications infrastructure supporting over 1200 field sites and multiple Program Directorates.
Eligibility/Clearance Requirements: Must be a U.S. Citizen
Clearance Preference:
• CBP Full BI - 1st priority
• Any DHS badge + DoD Top Secret or Secret - 2nd choice
• DoD Secret or Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated)
Certifications/Skillsets: CCNP, CCIE, Cloud Design and Migration
Position Roles and Responsibilities:
• Interface with customers to collect and clarify requirements
• Manage network communications testing, installation, and support for the MAN/WAN system
• Mentor and provide guidance to other networking team members
• Identify and diagnose problems affecting network performance using software and hardware tools
• Provide recommendations to enhance and improve network performance
• Troubleshoot network infrastructure systems as needed
• Perform system engineering design, integration, and implementation tasks and activities, including coordination of personnel, hardware, software, budget, facilities, and/or equipment
• Interface with vendors when necessary during outages or periods of degraded system performance
• Evaluate, design, document, install, implement, test, perform problem isolation and resolution, monitor, tune, and set standards.
• Provides client consulting and training on the interfacing and use of the network facilities.
• Researches, evaluates, and recommends new computer network equipment and technologies.
• Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity.
• Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs.
• Must be able to work with minimal supervision and possess excellent written and verbal communication skills.
• Provide for Tier IV escalation support of CBP’s Enterprise Wide Area Network Infrastructure
• Configure Cisco network routers, switches and wireless controllers for LAN/WAN connectivity
• Develop network designs and comprehensive site analysis
• Cisco Firewall design and configuration
• Root Cause Analysis support
• Troubleshoot, diagnose, investigate and resolve issues with network connectivity and latency
• Troubleshoot multiple MPLS networks in a highly secure environment
Knowledge, Skills & Experience:
At least 10 years of network engineering experience of Medium to Large WAN network experience: functions and concepts of a wide area network, designing LAN/WAN's and network engineering:
• Experience with Cisco routing/switching configuration and troubleshooting to the CCNP level, ASRs, Generation 2, and 1900-7600 routers, Cisco NGFWs, and F5 Load Balancers
• IP experience (to include sub-netting and routing), IPV4/IPV6
• Riverbed WAN Optimization
• Fusion Center
• Cisco Office Extend
• BGP experience required
• EIGRP and OSPF routing
• Cisco DMVPN concepts
• Next Hop Resolution Protocol (NHRP)
• Virtual Routing and Forwarding (VRF)
• Adept in using troubleshooting and performance management tools such as Cisco Prime, Riverbed SteelCentral, NetScout, Gigamon, Cisco Prime, etc.
Desired Knowledge, Skills, Abilities, and Competencies:
• Cisco ACI experience
• Deep packet capture and analysis experience
• Data Center Migration experience
• Amazon Web Services (AWS) CSR configuration
• Microsoft Azure/Office 365
• End to end application mapping
• Software Defined Networks
Education Requirements:
Bachelor’s degree in Computer Science, Engineering, IT Systems, or other related discipline. Education requirement may be substituted with an additional 4 years of relevant experience.