| Skill |
Required / Desired |
Amount |
Experience |
| 5 years’ experience creating software documentation (user guides, API documents, release notes, etc.) |
Required |
5 |
Years |
| Ability to tailor content for both technical and non-technical audiences |
Required |
5 |
Years |
| Proficiency in organizing complex technical information clearly and logically |
Required |
5 |
Years |
| Expert in the use of MS Word, Google Docs, Confluence, or similar tools |
Required |
5 |
Years |
| Knowledge of Markdown, HTML/CSS |
Required |
5 |
Years |
| Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals |
Required |
5 |
Years |
| Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook |
Required |
5 |
Years |
| Understanding of Scrum/Agile methodology |
Required |
5 |
Years |
| Familiarity with REST APIs, JSON, and software architecture concepts |
Required |
5 |
Years |
| Ability to read code snippets |
Required |
5 |
Years |
| Excellent grammar, clarity and attention to detail in written products |
Required |
5 |
Years |
| Ability to interview subject matter experts (SMEs) and distill complex information |
Required |
5 |
Years |
| Strong versioning and documentation review practices |
Required |
5 |
Years |
| Experience writing for software products (SaaS, desktop, or mobile) |
Required |
5 |
Years |
| Experience with UX writing highly desirable |
Highly desired |
5 |
Years |
| Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired |
Required |
5 |
Years |