Skill |
Required / Desired |
Amount |
Experience |
5 years’ experience creating software documentation (user guides, API documents, release notes, etc.) |
Required |
5 |
Years |
Ability to tailor content for both technical and non-technical audiences |
Required |
5 |
Years |
Proficiency in organizing complex technical information clearly and logically |
Required |
5 |
Years |
Expert in the use of MS Word, Google Docs, Confluence, or similar tools |
Required |
5 |
Years |
Knowledge of Markdown, HTML/CSS |
Required |
5 |
Years |
Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals |
Required |
5 |
Years |
Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook |
Required |
5 |
Years |
Understanding of Scrum/Agile methodology |
Required |
5 |
Years |
Familiarity with REST APIs, JSON, and software architecture concepts |
Required |
5 |
Years |
Ability to read code snippets |
Required |
5 |
Years |
Excellent grammar, clarity and attention to detail in written products |
Required |
5 |
Years |
Ability to interview subject matter experts (SMEs) and distill complex information |
Required |
5 |
Years |
Strong versioning and documentation review practices |
Required |
5 |
Years |
Experience writing for software products (SaaS, desktop, or mobile) |
Required |
5 |
Years |
Experience with UX writing highly desirable |
Highly desired |
5 |
Years |
Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired |
Required |
5 |
Years |